www.fromfuture.com (the “Site”) is published by From Future, a simplified joint-stock company with capital of €7,622.45, whose registered office is located at 150 rue Gallieni, 92100, Boulogne- Billancourt, France, registered with the Paris Trade and Companies Register under number 338 523 566, including intra-community VAT number FR1338523566 (hereinafter "From Future").

1. APPLICATIONS OF THE GENERAL CONDITIONS OF SALE

The general terms and conditions of sale "GTC" detailed below apply to all orders for products and services placed via the Site (the "Products") with From Future by any person (the "Customer").

The Customer must read the T&Cs prior to any order (the "Order"), the T&Cs being available on the Site.

From Future reserves the right to adapt or modify these T&Cs at any time. The version of the T&Cs applicable to any sale being the one appearing online on the site www.fromfuture.com at the time of the Order. Consequently, the fact of placing an Order requires full prior and unreserved acceptance of the T&Cs by the Customer.

1. SITE INFORMATION AND SITE ACCESSIBILITY

www.fromfuture.com is an e-commerce site owned and managed by From Future.

The Site is accessible to all users of the Internet network in principle 24 hours a day, 7 days a week. 7 days, except for interruption, scheduled or not, by From Future or its service providers, for the purposes of its maintenance and/or security or in the event of force majeure (as defined below). From Future cannot be held responsible for any damage, whatever its nature, resulting from the unavailability of the Site.

From Future does not guarantee that the Site will be free from anomalies, errors or bugs, or that the Site will operate without failure or interruption. In this regard, he may freely and at his sole discretion determine any period of unavailability of the Site or its content. From Future cannot be held responsible for problems with data transmission, connection or network unavailability either.

From Future reserves the right to change the Site, for technical or commercial. When these modifications do not alter the conditions of the provision of services, in a substantial and negative way, the Customer may be informed of the modifications made, but his acceptance is not requested.

III. REGISTRATION ON THE SITE

The Customer's registration on the Site is validated by From Future as soon as the Customer receives a registration confirmation email.

When creating an Account or making a purchase as a visitor, the Customer must ensure the accuracy and completeness of the data he provides. The Customer is required to always update his personal information. In the event of an error in the wording of the recipient's contact details, From Future cannot be held responsible for the impossibility of delivering Products.

By registering on the Site, the Customer declares and guarantees to From Future that he is of legal age and has the legal capacity to contract.

From Future may delete the Customer's Account at any time, for any reason, at its sole discretion.

1. PRODUCTS

The Products offered for sale are those described on the Site on the day the Customer consults the Site, within the limits of available stocks. These indications are updated automatically in real time. However, an error in the update, whatever its origin, does not engage the responsibility of From Future. As such, From Future cannot be held responsible for the cancellation of an Order for a Product due to the exhaustion of stocks.

From Future takes the greatest care in the presentation and the description of its products to best satisfy the Customer's information. However, it is possible that errors may appear on the Site, which the Customer acknowledges and accepts.

From Future does not guarantee the accuracy or security of the information transmitted or obtained through the Site.< br />
It is possible that the Customer may receive, following an Order, a part previously returned by another person. It is specified that From Future only accepts the return of intact and unworn Products, these two conditions being checked before the returned Products are returned to stock.

1. ORDERS

Order taking on the Site is subject to compliance with the procedure set up by From Future on the Site comprising successive stages leading to the validation of the Order.

The Customer may select as many Products as he wishes which will be added to the basket (the "Basket"). The Basket summarizes the Products chosen by the Customer as well as the prices and costs relating thereto. The Customer may freely modify the Basket before validating his Order. The validation of the Order is worth confirmation of the acceptance by the Customer of the GTC, the Products purchased, their price as well as the associated costs.

A confirmation email summarizing the Order (Product(s) , price, quantity…) will be sent to the Client by From Future. To this end, the Customer formally accepts the use of e-mail for confirmation by From Future of the content of his Order.

1. REFUSAL TO PROCESS AN ORDER

From Future reserves the right to withdraw any Product displayed on the Site at any time and to replace or modify any content or information appearing thereon. Despite From Future's best efforts to meet the expectations of its customers, it may be necessary for the latter to refuse to process an Order after having sent the Customer the confirmation email summarizing the Order.

From Future cannot be held liable to the Customer or a third party for the harmful consequences of the withdrawal of a Product from the Site, or the replacement or modification of any content or information appearing on this Site, or even the refusal to process a Order after sending the confirmation email summarizing the Order.

From Future also reserves the right to refuse or cancel an Order from a customer with whom it has a dispute over the payment of a previous order.

VII. PRICES AND PAYMENT TERMS

The prices of the products indicated on the website is in euros including VAT, customs fees and other taxes. 

All prices displayed are calculated and include the value added tax (VAT) applicable in France.

From Future reserves the right to modify its prices at any time, but the Products will be invoiced on the basis of the prices in force at the time of registration and payment of the Order, subject to availability.

The Products are payable in cash when the actual Order is placed.

Payment for purchases is made either via Paypal, or via the secure platform of our payment provider Checkout, or via the platform secured by our other payment provider Mollie, for the payment methods iDEAL, Bancontact and SOFORT.

Paypal (Europe) S.à.r.l. et Cie, is a Luxembourg partnership limited by shares, registered with the R.C.S of Luxembourg under number B118349, whose registered office is located at 22-24, Boulevard Royal – L-2449 Luxembourg. For any information, the Customer may consult the following website: https://www.paypal.com.

Checkout, for any information, the Customer can consult the following website: https: //www.checkout.com/

Mollie, for any information, the Customer can consult the following website: https://www.mollie.com/fr/payments

The Customer expressly acknowledges that the communication of his credit card number to From Future constitutes authorization to debit his Account up to the price of the Products ordered. If necessary, a notification of Order cancellation for non-payment is sent to the Customer by From Future on the email address provided by the Customer when registering on the Site.

Recorded data and kept by From Future constitute proof of the Order and of all past sales. The data recorded by Paypal Checkout or Mollie constitutes proof of any financial transaction between the Customer and From Future.

VIII. DELIVERY

Deliveries are provided by the services of Colis Privé, Colissimo, B2C Europe, Chronopost, UPS and Mondial Relay, from Monday to Saturday, depending on the option chosen by the Customer when validating their Order.

Delivery means the transfer to the Customer of physical possession of the Products (the "Delivery").

The Delivery charges applicable to the Order are those mentioned on the Site at the time of the Order.

When From Future takes care of the delivery of the Product, the risk of loss or deterioration of the Product is transferred to the Customer at the time of Delivery.
< br /> As an exception, the risk is transferred to the Customer when the Product is handed over to the carrier when the latter is responsible for transport by the Customer and not by From Future.

Delivery is made to the delivery address indicated by the Customer, it being specified that this must be the residential address of the Customer, of a physical person ic of his choice or of a legal person (delivery to his company). Delivery cannot be made either to hotels or to PO boxes.

In the event that it is impossible to make the Delivery, due to an incorrect delivery address or in the absence of collection by the Customer of his Order from the selected collection point, no reshipment can be carried out and the Customer will be reimbursed within fourteen (14) days of receipt of the Order by From Future , which will remove the cost of returning the goods from the reimbursement.

From Future delivers Orders within a maximum period of twelve (12) working days for Delivery in Metropolitan France and twenty (20 ) working days for an international Delivery, this period being counted from the first working day after the validation of the Order. The day after a collection is put online, during the sales period and from November 23 to December 31, the Delivery time may be increased by ten (10) days, given the large and exceptional volume of Orders.

In order for these deadlines to be respected, the Customer must ensure that he has communicated exact and complete information concerning the Delivery address (such as, in particular: street number, building , stairs, access codes, names and/or intercom numbers, etc.).

From Future cannot be held responsible for delays in delivery not being its fault. or justified by a case of force majeure (as defined below).

If the Delivery time is exceeded, the Customer may request the cancellation of the sale and obtain within a maximum period thirty (30) days of its request in this sense the reimbursement of the sums paid on the occasion of the Order. Notwithstanding the foregoing, From Future cannot be held responsible for the harmful consequences resulting from a delay in delivery, only reimbursement of the Product by From Future being possible to the exclusion of any other form of compensation.

Deliveries can also be made by Mondial Relay, subject to acceptance of the package by the selected Relay.

1. RIGHT OF WITHDRAWAL - REFUNDS AND RETURNS

9.1. Deadline and procedures for exercising the right of withdrawal

In accordance with article L.221-18 of the Consumer Code, the non-professional Customer has a period of fourteen (14) days from receipt of the Order to exercise their right of withdrawal from From Future, without having to justify their decision. From Future increases this period to 30 days from receipt of the Order. We invite the customer to note the condition of the garment before removing the label, in order to return it to us if necessary.

9.2. Terms of return of the Order under the right of withdrawal

The right of withdrawal is exercised without penalty.

The Customer returns the Order, without excessive delay and, at the latest, within thirty (30) days of receipt of the Order.

Beyond this thirty (30) day period, the sale is firm and definitive. The Product must be returned in its original packaging, in its original condition, new, unworn, unwashed. To make a return, the Customer must follow the procedure indicated on the "Faq" and "Deliveries & Returns” present on the website. The return of the Products is not supported by From Future.

The return of the Products is the responsibility of the Customer and is at his risk.

Customs charges for the return of the Products must be paid by the Customer directly to the carrier.

9.3. Refund of Products returned under the right of withdrawal

Reimbursement of the Order by From Future is made no later than thirty (30) days from the date on which the Order is received back.

The refund takes place provided that From Future has been able to recover the Products subject to the return and the refund request.

From Future makes the refund using the same means of payment as the one who will have been used for the payment of the Order, unless expressly agreed by the Customer to use another means of payment and insofar as the reimbursement does not incur any costs for the consumer.

A failure by the Customer to comply with these T&Cs, From Future will not be able to refund the Products concerned. In all cases, the return costs are borne by From Future if the Product delivered to the Customer is different from the Product ordered or if it is delivered damaged.

1. WARRANTIES - LIMITATION OF LIABILITY

From Future's liability with respect to any Product purchased on the Site is strictly limited to the purchase price of the latter. From Future will not be liable for any of the following losses, regardless of their origin:

- loss of income or sales
​- operating loss
​- loss of profits or contracts
​- loss of expected savings
​- loss of data
​- loss of work or management time
​- damage to image
​- loss of opportunity, and in particular of ordering a Product,
​- non-pecuniary damage.

The documents, descriptions and information relating to the Products appearing on the Site are not covered by any warranty, express or implied, with the exception of the warranties provided by law.

From Future makes no warranty regarding any harm that may be caused by the transmission of any computer virus, worm, time bomb, Trojan horse, cancelbot, a logic bomb or any other form of programming routine designed to damage, destroy or otherwise impair the functionality of a computer or to interfere with the proper functioning of it, including any transmission resulting from a downloading of any content made by the Customer, of the software used by the latter to download the content, of the Site or of the server which allows access to it. In this regard, the Customer acknowledges that it is his responsibility to install appropriate anti-virus and security software on his computer hardware and any other device in order to protect them against any bug, virus or other programming routine of such order being harmful.

The Customer acknowledges assuming all risks associated with any content downloaded or otherwise obtained through the use of the Site and agrees that it is solely responsible for any damage caused to its computer system or any loss of data resulting from the downloading of this content.

From Future is only obliged to deliver Products that comply with the contractual provisions. The Products are considered to comply with the contractual provisions if the following conditions are met: (i) they must comply with the description and have the characteristics displayed on the Site; (ii) they must be suitable for the purposes for which such products are generally designed; (iii) they must meet the criteria of quality and resistance which are generally accepted for products of the same kind and which can reasonably be expected.

In addition, From Future guarantees consumers against defects of conformity and hidden defects for the Products for sale on the Site under the following conditions:

Visible defect - Guarantee - Legal of conformity – Hidden defects
The presence of an apparent defect on a Product must give rise to a complaint by e-mail (contact@fromfuture.com)

The Customer must comply with the procedure relating to the right of withdrawal by informing From Future in advance by any means of the existence of this apparent defect, so that the return can be accepted.

Subject to the validation of a non-conformity or a hidden defect by From Future or the manufacturer as the case may be, the Customer benefits from the following guarantees:

From Future whose registered office is located at 150 rue Gallieni 92100 Boulogne-Billancourt, France, acts as guarantor within the meaning of the provisions of articles L 217-5 and following of the Consumer Code and 1641 and following of the Civil Code .

Thus the Customer:
​- has a period of two (2) years from the delivery of the Product to act in the absence of conformity of the Product,
​- is exempted from providing proof of the existence of the lack of conformity of the good during the six (6) months following the delivery of the Product,
​- can choose between the repair or the replacement of the Product, subject to the cost conditions provided for in Article L217-9 of the Consumer Code;

The legal guarantee of conformity applies independently of the commercial guarantee described below.

In addition, the Customer can also implement the legal guarantee for hidden defects of the thing sold, within the meaning of articles 1641 and following. ts of the Civil Code. The legal guarantee against latent defects allows the Customer, within two years from the discovery of the defect, to reimburse a Product which has proved unsuitable for its use.

The guarantee of hidden defects allows the Customer to be protected against hidden defects of the Product purchased and which prevent its use or affect it to such an extent that the Customer would not have purchased it.

The Customer then has the choice between two options: keep the Product and request a price reduction, or return the Product and request reimbursement of the price paid, in accordance with article 1644 of the Civil Code.

In order to implement these guarantees, the Product must be returned, in its original packaging, in its original condition, new, unworn, unwashed, with the references of the initial Order and a copy of the complaint to From Future's head office, after sending an e-mail indicating the reason for the return of the Product.

For all practical purposes, the following legal provisions are recalled:
Art. L217-4 of the Consumer Code: "The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility. »

Art. L217-5 of the Consumer Code: " The good complies with the contract: 1° If it is specific to the use usually expected of a similar good and, where applicable (a) if it corresponds to the description given by the seller and possesses the qualities that the latter presented to the buyer in the form of a sample or model; (b) if it has the qualities that a buyer can legitimately expect in view of the declarations public information made by the seller, by the producer or by his representative, in particular in advertising or labelling; 2° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. »< br />
Art. L217-7 of the Consumer Code: "The defects of conformity which appear within twenty-four months from the delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise. For goods sold second-hand, this period is set at six months. The seller can challenge this presumption if it is not compatible with the nature of the goods or the lack of conformity invoked. »

Art. L217-8 of the Consumer Code: " The buyer is entitled to demand that the goods conform to the contract. He cannot, however, contest conformity by invoking a defect which he knew or could not ignore when he contracted. The same applies when the defect has its origin in the materials supplied by him. »

Art. L217-9 of the Consumer Code: "In the event of a lack of conformity, the buyer chooses between the repair and the replacement of the good. However, the seller may not proceed according to the choice of the buyer if this choice entails a manifestly disproportionate cost with regard to the other method, taking into account the value of the good or the importance of the defect. He is then required to proceed, unless this is impossible, according to the method not chosen by the buyer. »

Art. L217-10 of the Consumer Code: "If the repair and replacement of the good is impossible, the buyer can return the good and have the price refunded or keep the good and have part of the price refunded. The same option is open to him: 1° If the solution requested, proposed or agreed pursuant to Article L. 217-9 cannot be implemented within one month of the buyer's complaint; 2° Or if this solution cannot be without major inconvenience for him given the nature of the property and the use he is looking for. However, the resolution of the sale cannot be pronounced if the lack of conformity is minor. »

Art. L217-11 of the Consumer Code: "The application of the provisions of articles L. 217-9 and L. 217-10 takes place at no cost to the buyer. These same provisions do not preclude the award of damages. »

Art. L217-12 of the Consumer Code: "The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods. »

Art. L217-13 of the Consumer Code: "The provisions of this section do not deprive the buyer of the right to exercise the action resulting from redhibitory defects as it results from articles 1641 to 1649 of the civil code or any other action of a contractual or extra-contractual nature recognized by law. »

Art. 1641 of the Civil Code: " The seller is bound by the guarantee on account of the hidden defects of the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer does not use it. would not have acquired, or would have given only a lesser price, if he had known them. ”

Art.1642 of the Civil Code: “The seller is not liable for apparent defects of which the buyer has been able to convince himself. »

Art. 1643 of the Civil Code: "He is liable for hidden defects, even if he would not have known of them, unless, in this case, he has stipulated that he will not be bound by any warranty. »

Art. 1644 of the Civil Code: " In the case of articles 1641 and 1643, the buyer has the choice of returning the thing and having the price returned, or keeping the thing and having part of the price returned to him. . »

Art. 1646 of the Civil Code: "If the seller was unaware of the defects of the thing, he will only be bound to refund the price, and to reimburse the purchaser for the costs incurred by the sale. »

Art. 1648 of the Civil Code: “The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. (…) "

Force Majeure

In the event of the occurrence of an event of force majeure preventing the execution of these CGV, From Future informs the Customer within fifteen (15) days of the occurrence of this event, by email or by registered letter with acknowledgment of receipt. Expressly, are considered as cases of force majeure or fortuitous event, in addition to those usually retained by the jurisprudence of French courts and tribunals, total or partial strikes, lockouts, riots, boycotts or other actions of an industrial nature or disputes business, civil disorder, insurrection, war, act of terrorism, severe weather, epidemic, blockage of transportation or supplies for any reason, earthquake, fire, storm, flood, water damage, government restrictions or legal, legal or regulatory changes in the forms of marketing, computer failure, blockage of telecommunications, including wired or wireless telecommunications networks, and any other case beyond the control of the parties preventing the normal execution of the contractual relationship. All the obligations of the parties are suspended for the duration of the force majeure event, without compensation. If the force majeure event continues for more than three (3) months, the transaction concerned may be terminated at the request of From Future or the Client without compensation on either side. Failure to pay by the Customer cannot be justified by a case of force majeure.

1. PARTIAL DISABILITY

If one or more stipulations of these T&Cs are held to be invalid or declared as such pursuant to a law, regulation or following a final decision of a competent court, the other stipulations shall retain all their strength and reach.

XII. NON-WAIVER

No tolerance, inaction or inertia on the part of From Future may be interpreted as a waiver of its rights under the terms of the GCS.

XIII. MEDIATION - APPLICABLE LAW - JURISDICTION

The sale of the Products is subject to French law.

In accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, From Future adheres to the Service of the Mediator of e-commerce of the FEVAD (Federation of e-commerce and distance selling) whose contact details are: following: 60 Rue La Boétie – 75008 Paris – http://www.mediateurfevad.fr. After prior written action by consumers vis-à-vis From Future, the Ombudsman Service may be seized for any consumer dispute whose settlement has not been successful. To find out how to refer to the Mediator, click here.

The Customer can also contact the dispute resolution platform put online by the European Commission at the following address: http://ec.europa.eu/consumers/odr/.

In the absence of an amicable resolution, any dispute relating to the interpretation of the T&Cs, the execution or the rupture of a sale, the interpretation, the execution or the termination of the present is subject, in the absence of amicable agreement, to the legally competent courts.

LEGAL
INFORMATION

It is recalled that the secrecy of correspondence is not guaranteed on the Internet network and that it is up to each Internet user to take all appropriate measures to protect their own data and/or software from contamination of possible viruses circulating on the Internet.

1. EDITOR

From Future, a simplified joint-stock company with capital of €7,622.45, registered with the Paris Trade and Companies Register under number 338 523 566, whose registered office is located at 150 rue Gallieni, 92100 Boulogne- Billancourt.

The director of publication is Philippe de Hesdin, legal representative of From Future.

Contact: contact@fromfuture .fr

1. HOST

GoDaddy

III. DESIGN AND REALIZATION

Maestrooo

1. PERSONAL DATA AND COOKIES

In accordance with the provisions of law n° 78-17 of January 6, 1978 relating to data processing, files and freedoms, the site has been declared to the CNIL (Commission Nationale Informatique et Libertés ) under number 2039445.

All the information in your Account is only used within the framework of your commercial relationship with www .fromfuture.com. This information is never shared with third parties or resold. Finally, your banking information is never in our possession. Transactions are entirely processed by Paypal or by the secure payment module of our partners Checkout or Mollie. The Site uses cookies (cookies), which the user is informed of when arriving on the website, which allow information relating to the navigation of the computer on the website to be recorded. These cookies are installed only after acceptance by the user, the continuation of the navigation on the website being worth acceptance. The user can oppose the use of these cookies by configuring his browser, knowing that access to certain services may require the prior acceptance by the user of cookies.